CONFERENCE | Marketplace Risk
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San Francisco, May 12-14, 2025

The world's largest marketplace conference

800+ marketplaces like Amazon, eBay, Google, Turo, Uber, Udemy have joined. Why haven't you?

Presented by

800+

Attendees

150+

Speakers

70+

Sessions

50+

Content Hrs

Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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Leveraging Data to Enable Proactive Detection A Sharing Economy Case Study with Wonolo REC
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Featuring founders, operators and experts from...

Discover more about the world's largest marketplace conference, including topics, speakers and the platforms participating

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About the Marketplace Risk Management Conference

The only conference designed for marketplace and digital platform founders and leaders like Airbnb, Uber, Amazon, eBay, Google, Turo and more...

Reduce your risk to zero. Marketplaces and digital platforms are unique business models that can mitigate their risk down to nearly zero...but only if necessary steps are taken to protect themselves and their communities.

Each year the industry convenes at the Marketplace Risk Management Conference - the first and only conference focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms - in order to learn, network and exchange best practices and industry trends.

WHO:

  • Marketplace and digital platform founders & leaders wanting to learn from peers

  • Innovative solution providers, vendors and firms solving platform challenges

  • Industry leaders and subject matter experts

WHY:

  • Learn best practices and tested strategies to protect your platform & community

  • Network with platform peers and industry experts from around the world

  • Share your knowledge and experience with the industry

WHAT:

  • Risk management

  • Trust & Safety

  • Compliance & regulatory

  • Legal strategy

Designed specifically for founders and leaders of marketplace and digital platforms to launch and grow

800+ marketplaces like Amazon, eBay, Google, Turo, Uber, Udemy attend. Why aren't you?

Find out why founders and leaders attend the Marketplace Risk Management Conference

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Explore all innovative speakers

All submissions must be received before March 7, 2025

2024 AGENDA

Schedule of events:

May 14 - 16th, 2024

LegitScript Room

May 14, 2024

From:

1:00 PM

To:

5:00 PM

Boot Camp Presented by Elephant

- Steve Craig, Founder & Chief Enablement Officer, PEAK IDV
- Nick Furtwengler, Tax Senior Manager, Miller Cooper & Co.
- Jeremy Gottschalk, Founder, Marketplace Risk
- Matthew Hertz, CEO, Elephant

Founders, leaders and operators are invited to join this crash course on risk management designed specifically for marketplace and digital platforms. During this Boot Camp, you will be taken through 10 modules that will help you to identify and mitigate unnecessary risks that are too often overlooked and under appreciated. There's no theory - just useful, actionable information from experts. Attendees will walk away with essential information, along with a 'checklist' to take back and audit their website, mobile app, as well as various policies and processes. Separate registration is required and only open to marketplace and digital platform founders, leaders and operators who are registered for the conference.

Convene

May 14, 2024

From:

5:00 PM

To:

7:00 PM

Welcome Reception Sponsored by Elephant

Join fellow attendees at the Welcome Reception as we kick off the start of the 2024 Marketplace Risk Management Conference, hosted at Convene. As the sun descends over the city skyline, we extend a warm invitation to join us at the Welcome Reception — a laid back networking reception with old friends and new. This first event will unite global thought leaders, innovators, operators and experts, all driven by a shared goal to explore, innovate, and shape the future of marketplaces and digital platforms.

TBD

May 14, 2024

From:

7:00 PM

To:

9:00 PM

Advisory Board Dinner

Vista Gallery

May 15, 2024

From:

8:00 AM

To:

9:00 AM

Check In & Networking Breakfast

Be sure to check in early to connect and network with other attendees over breakfast!

Zurich Room

May 15, 2024

From:

9:00 AM

To:

9:40 AM

Opening Session: Using Markets to Combat Misinformation

- Marshall Van Alstyne, Questrom Professor of IS, Boston University

How can modern digital marketplaces mitigate the promotion of false and misleading information without affecting the volume and quality of user-generated content? What if we could reduce the flow of misinformation with no censorship and no central authority judging truth? We present a novel mechanism designed to create a meta-layer of platform governance on existing platforms that affords providers the ability to elevate credible claims in an information-dense online ecosystem. Content moderation is economically self-sustaining. Our solution, informed by a decade of theory and practice in building digital platforms, has shown promising results in both, large online survey experiments, and interactive online marketplace experiments, providing evidence of its efficacy among nearly four thousand responses from surveyed users. This solution is platform-agnostic, significantly limits the production of misleading and false claims, and increases the likelihood of sharing credible information in line with regulatory compliance. This talk will discuss the causes of online harms and a market mechanism to address them, in particular, the fake news challenges on social media, advertising, and e-commerce markets. For the modern digital marketplace, harms are better cognized as decision errors and externalities producing "market failures." We demonstrate how our introduction of truth warrants corrects market failures by affording users the ability to make financially-backed credible claims, increasing their reach, without imposing constraints on free speech. Our online experiments with nearly 4,000 responses from surveyed users in a social media setting, and an interactive e-commerce marketplace simulations, showcase that this successfully reduces misleading claims, and provides a self-regulating, financially beneficial intervention for digital platforms.
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San Francisco - May 12-14, 2025

The world’s largest

marketplace conference

CONFERENCE 2025

JOIN US

Amazon, ebay, Google, Turo, Uber, Udemy... already have a seat for the world's largest Marketplace Conference 2024. Why haven't you?

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