AGENDA

2024 Marketplace Risk Management Conference | May 14, 5:00 PM PDT – May 16, 5:00 PM PDT San Francisco, 40 O'Farrell St, San Francisco, CA 94108, USA

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Tue, May 14

1:00 PM - 5:00 PM
4 hours
Boot Camp Presented by Elephant
LegitScript Room
ElephantMarketplace Risk
5:00 PM - 7:00 PM
2 hours
Welcome Reception Sponsored by Elephant
Convene
7:00 PM - 9:00 PM
2 hours
Advisory Board Dinner

AGENDA

Tue, May 14

Boot Camp Presented by Elephant

Welcome Reception Sponsored by Elephant

Advisory Board Dinner

Wed, May 15

Check In & Networking Breakfast

Opening Session: Using Markets to Combat Misinformation

Opening Session: Tell Me You've Heard about Pig Butchering

The Need to Protect Minors: Regulations, Legislation, and Product Design

Developing A Multifaceted Approach to Payments-Related Risks on Platforms

Leveraging AI for Trust & Safety Beyond Content.

Guardians of Growth: Fighting Promotion Abuse and Redefining Fraud Prevention

Empowering Your Business through Strong Risk Management & Insurance Programs

Expert Panel: Successfully Outsmarting Account and Platform Fraud

Protect, Prevent and Moderate: Strategies for Effective Content Moderation in Online Marketplaces

Super Charging Policy-Making and Automation with AI

Balancing Safety and Community: Strategies for a Secure Marketplace Platform

Scaling Trust & Safety Operations as Your Marketplace Grows

Mobile Identity - The Simplicity they Want, and the Protection you Both Need

Fraud-as-a-Service: GenAI and the Sophisticated Tools Used by Fraudsters

Platform Revenue and Retention through Healthcare Solutions

Adapting Fraud Strategies for Evolving Marketplace Payment Systems

Product, Pricing & Beyond: Trust & Safety's Positive Impact on Revenue

From Reactive to Proactive: Mitigating Evolving Threats in the Marketplace

Networking Lunch Sponsored by Sterling

Risk and Reward: Five Ways Marketplaces Are Improving Trust & Safety in 2024

Full Circle Fraud Prevention: Bridging Vendors, Marketplaces, and Users

A Graduated Approach to Risk: Protecting Platforms Across the Customer Journey

Scamtastic! Protecting the Integrity of Online Marketplaces from the Scourge of Scams

Game-Changing Approach to Identity Verification with PrizePicks and Socure

Keeping Everyone Happy: Marketplace Content Policy in Practice

What All Marketplaces Need to Know about Screening with Background Checks to Avoid More Risk

A New Era of CX With AI-Powered Fraud Detection and Prevention

The Passive Detection Playbook - Catch Fraud without Friction

Empowering Fortune 500s Through Open Marketplaces: Trusting the Untrusted

User-Generated Content Moderation and the Constitution

Unique Risk Signals and Their Application to Digital Marketplaces.

Afternoon Coffee Break

Wish and EverC: Pioneering AI Technology to Crack Down on Counterfeits

Building Trust through Safety: Recognizing and Responding to the Reality of Online Child Sexual Exploitation Risk

Navigating Payment Partnerships: A Comprehensive Guide to Common Pitfalls

Balancing Privacy and (IRL) Real-World Safety in Consumer Experiences

Fake Reviews: Regulation and the Battle for Consumer Confidence

Trauma-Informed Trust & Safety: Programs to Support Mental Health on Platforms and in the Workplace

Fighting Fake Accounts with Threat Intelligence

Today’s Disruptors in High-Volume Onboarding

New Developments in California Privacy Law

Insurance Trends and Innovations: Thinking Outside the Box to Protect Your Platform

Establishing Trust in a Digital World to Prevent Fraud

Regulatory Outlook: What's in Store for Platforms in 2024

Mix & Mingle

Sponsor Dinners

Nightcap Sponsored by ActiveFence and LegitScript

Thu, May 16

Check In & Networking Breakfast

Opening Session - Making the Case: Measuring ROI for Trust & Safety

How to Leverage Legal to Achieve Business Goals

Time Traveling in Trust & Safety: Learning from the Past and Looking to the Future

Terms of Use Enforceability: Recent Trends and Cases

Digital Inclusion Hinges on Accessibility: ADA, WCAG and Leveraging AI

Part 1: Securing Investment and Measuring the ROI of Trust & Safety

Developing Trust & Safety by Design

Best Practices to Create a Safer Platform Through Technology

Developing Trust & Safety Policy Best Practices

Unpacking SMS Toll Fraud at the Intersection of AI and Telco Collusion

Part 2: Securing Investment and Measuring the ROI of Trust & Safety

Shifting the Culture: Regulatory Compliance as a Proxy for Inclusion and Innovation

Six Degrees of Separation: Data Science Exposes Secret KYB Risk

Translating Risk Mitigation into Great Experiences

Circular Marketplaces: Solving Unique Trust, Risk and Safety Issues

How Generative AI Works and How to Use It

The Importance of KYB in the Marketplace Economy

You Need a Government Affairs Strategy: Building Your Government Affairs Capabilities at all Company Stages

Rapid Reactions and Resilience: Navigating a Cybersecurity Incident

Networking Lunch Sponsored by Sterling

Battling the New Generation of Account Takeover Attacks

How to Create a Successful Fraud-Fighting Team?

How to Design Safe and Inclusive Marketplace Communities

Advanced Analytics in Risk Management