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Kory Hancock
IntouchCX
SVP, Operations
About me:
With more than two decades of broad-ranging experience in contact center operations, risk and fraud management, key account management, and sales operations across diverse industry settings including captive finance, telecommunications, healthcare, eCommerce, hospitality, advertising, and recruiting, Kory has worked with companies all over the world to mitigate risk and deliver consistent, secure CX experiences.
Sessions:
*Note: The time shown may reflect your local time zone. Check the agenda for the correct time.
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