Jessica Ballard

Jessica Ballard is a dynamic leader with extensive experience in risk management, claims, and customer support. Currently serving as VP of Risk, Claims, and Support at Outdoorsy, she excels at driving operational efficiency and bridging technical gaps in internal systems. Known for her ability to lead diverse teams and streamline processes, Jessica is passionate about customer satisfaction and operational excellence. Her leadership approach is both strategic and hands-on, ensuring cross-functional collaboration to achieve business goals.