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London, November 12 - 14, 2024

Europe's largest marketplace conference, hosted by Lloyd's of London

500+ marketplaces like Bolt, DoorDash, TaskRabbit, Turo, Uber and Wonolo attend. Why aren't you?

Presented by:

500+

Attendees

125+

Speakers

50+

Sessions

25+

Content Hrs

Featuring founders, operators and experts from...

Discover more about the europe's largest marketplace conference, including topics, speakers and the platforms participating

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About the Marketplace Risk Global Summit

The only conference designed for marketplace and digital platform founders and leaders from Bolt, DoorDash, Turo TaskRabbit, Uber, Wonolo and more...

Reduce your risk to zero. Marketplaces and digital platforms are unique business models that can mitigate their risk down to nearly zero...but only if necessary steps are taken to protect themselves and their communities.

Each year Europe convenes at the Marketplace Risk Global Summit - the first and only conference focused on risk management, trust & safety, compliance & regulatory and legal strategy for marketplaces and digital platforms - to learn, network and exchange best practices and trends.

WHO:

  • Marketplace and digital platform founders & leaders wanting to learn from their peers

  • Innovative solution providers, vendors and firms solving platforms' biggest challenges

  • Industry leaders and subject matter experts

WHY:

  • Learn best practices and tested strategies to protect your platform and community

  • Network with platform peers and industry experts from around the world

  • Share your knowledge and experience with the industry

WHAT:

  • Risk management

  • Trust & Safety

  • Compliance & regulatory

  • Legal strategy

Designed specifically for founders and leaders of marketplaces and digital platforms to launch and grow

500+ marketplaces like Bolt, DoorDash, TaskRabbit, Turo, Uber and Wonolo attend. Why aren't you?

Explore all innovative speakers

Find out why founders and leaders attend the Marketplace Risk Global Summit

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DRAFT AGENDA 2024

NOVEMBER

12 - 14

Lloyd's of London

The Future of Work: How Marketplaces Shape the Talent of Tomorrow

- Jonnie Cartmill, Co-Founder & CEO, Workfree
- Zandre Coetzee, VP of Finance, Job & Talent
- Quentin Debavelaere, Founder and GM, Malt

How the top freelance marketplaces see the world of talent changing in the next 3 years. What Malt and JobandTalent are doing to shape how contingent work and how freelancers are empowered to do more than side hustles. A comparison between two of the most established players and Workfree, a smaller start-up taking a different approach in offering freelances ownership in the platform and to create their own workpods.

Lloyd's of London

Interview With The Hacker

- Pearlé Nwaezeigwe, Project Manager - Strategic Content Governance, Oversight Board
- Willem T, Technical Director, Azacus.io

Have you ever wondered what makes a hacker tick? Thought about how or why they could possibly wish to target your scaling business or emerging platform? What value they might get from you, and what kind of damage they might try to inflict? What better way to find out than to ask them in person!? Willem is a professional Penetration Tester, sometimes referred to as an "ethical hacker" or as we like to say, a friendly one. Join Willem in conversation with the Yoncé of Tech Policy, Pearlé Nwaezeigwe, for what promises to be a memorable highlight of your 2024 Global Summit. Find out about the path behind the person, the hacker's mindset, and how Pentesting can form the foundations of your Cyber Security plans.

Lloyd's of London

Navigating Insurance Challenges in Micromobility: Ensuring Sustainability and Operational Viability

- Dan Severin, Head of Insurance, Bolt.
- Sam Tiltman, Head of Sharing Economy and Mobility Industry Group UK, Marsh Limited.

This panel will delve into the critical relationship between micromobility operations and insurance sustainability, exploring the challenges and opportunities that lie ahead. We will examine the current insurance landscape, focusing on the viability and sustainability of insurance models for micromobility. Additionally, we will address the importance of collaboration within the insurance industry and the regulatory considerations that impact operations, as well as exploring future trends that could shape the insurance framework for micromobility.

Lloyd's of London

Why Traditional KYC Isn't Enough: New Approaches to Trust in Digital Platforms

- Ilya Brovin, Chief Growth Officer, Sumsub
- Mark Taylor, Global Head of Financial Crime / MLRO, CEX.IO

Traditional Know Your Customer (KYC) processes are struggling to keep up with the rapidly changing landscape of online threats. In this session, we will dive into the limitations of conventional KYC methods and explore new, more effective approaches for verifying user identities and building trust throughout the entire user journey. Learn how to leverage behavioral analytics and advanced fraud prevention techniques to enhance security while delivering a seamless user experience. We will also provide practical insights on how to integrate these innovative strategies into existing digital platforms and marketplace frameworks. Finally, we’ll look ahead at the future of trust and verification, helping you prepare for the emerging challenges and opportunities in the digital marketplace ecosystem.

Lloyd's of London

Micro-Mobility – How trust and safety data has to shape regulation to ensure its future!

- Chris Moore, Head, Apollo
- Daniel Severin, Head of Insurance, Bolt.
- Barry Ryan, Director of Insurance & Senior Legal Counsel, Voi Technology

On this panel we will discuss the struggles of late of micro-mobility providers but also how the long-term sustainability of Micro-Mobility operators relies on creating better regulation and fit for purpose insurance requirements. That can only be achieved by collaborating with regulators and demonstrating trust and safety with compelling risk data.

Lloyd's of London

Incident Response Best Practices

- Jeremy Gottschalk, CEO & Founder, Marketplace Risk
- Kristin Kupiec, Associate Manager, Community Response, DoorDash

Incidents and legal threats are inevitable, regardless of how robust your trust and safety policies may be. Join this session for a comprehensive roadmap for preparing and responding to such events, emphasizing the importance of centralized monitoring and information preservation. It details effective engagement strategies with users, media, law enforcement, and attorneys, highlighting empathy and timely responses. The session will offer practical advice on managing user complaints, social media crises, and legal inquiries while maintaining a strong legal posture. Attendees will learn how to turn challenging situations into opportunities to reinforce trust and safety within their platforms.

Lloyd's of London

Redefining Cross-border Payments for Global Marketplaces

- Nick Patterson, Co-Founder, Movemeon
- Kebbie Sebastian, Founder, Merge

The financial landscape is rapidly evolving, with cross-border payments projected to reach $290 trillion by 2030, driving the need for faster, more transparent payment innovations. This session will explore the growing influence of alternative payment methods, which present both opportunities for financial inclusion and challenges in regulation and integration. As global expansion continues, the demand for hyper-personalized payment experiences intensifies, necessitating strategic local partnerships for tailored solutions. Additionally, the session will emphasize the critical role of interoperability in enhancing efficiency and customer satisfaction. Finally, we will discuss how Generative AI (GenAI) is revolutionizing financial services by streamlining processes such as onboarding, risk management, and fraud prevention, leading to improved ROI and productivity.
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