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  PRIVACY POLICY

 

This Privacy Policy explains how information about you is collected, used, disclosed and shared by Marketplace Risk Management LLC (“we,” “our,” or “us”) when you use the Marketplace Risk website located at www.marketplacerisk.com, the mobile community app ("Community App"), and any related applications, tools, websites and/or services provided in connection therewith (collectively, the "Service"). Your use of the Service constitutes your consent to the collection and use of such information as described in this Privacy Policy. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

 

Changes to this Privacy Policy.

We may change this Privacy Policy from time to time and in such event will revise the date identified above. If any material changes are made, we will notify you by email (sent to the e-mail address provided) or by other means as determined by us prior to the change becoming effective. We encourage you to periodically review the Privacy Policy to stay informed about our information practices.

 

What type of information do we collect?

We collect information you provide directly to us. For example, we may collect information you provide when you subscribe, complete a registration form, fill out a form or survey, create an account, make a purchase, participate in interactive features of the Service, attend in-person or virtual events, including our conferences and summits, connect or communicate with us via third party social media platforms, send us an email, request customer support or otherwise communicate with us. The types of information we may collect include name, email, title/position, company name, address, zip code, phone number, location, demographic information, LinkedIn URL, and credit card and other payment and bank information you provide to us.

 

When you access or use the Service, we also automatically collect information about you, including without limitation:

  • Log Information: We log information about your use of the Service, including the type of browser you use, access times, pages viewed, your Internet Protocol (IP) address and the page you visited before navigating to the Service. We link this automatically collected other information we collect about you. We do this for many reasons, including without limitation to improve services, advertising, marketing, analytics, and site functionality.

  • Device Information: When you use the Service, we automatically collect information on the type of device you use and operating system version.

  • Information Collected by Cookies and Other Tracking Technologies: We and our partners, affiliates, tracking utility companies and service providers use cookies or similar technologies to analyze trends, administer the Service, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. Cookies are small data files stored on your device that help us to improve the Service and your experience, see which areas and features of the Service are popular, count visits and track user activity among other things. For more information about cookies, and how to disable them, please see below. We may also collect information using web beacons (also known as "tracking pixels") and digital fingerprinting. Web beacons are electronic images that may be used in the Service or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. Digital fingerprinting technology enables us to identify the devices that you use to access the Service for purposes such as data analytics, delivering targeted content and advertising, and protecting against possible fraudulent transactions.

  • Third-Party Contact Info: We may also collect third-party contact information if you permit the Service to import such information or otherwise upload such information for your use within the Service or so that you may invite your contacts to use the Service or participate in other referral services.

  • Mobile Analytics: We use mobile analytics software to allow us to better understand the functionality of our Service on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.

  • Profile Information: If you register for a conference, summit and/or the Community App, we may collect publicly available information about you from third-party sources to complete your profile, including from LinkedIn. You have the option to keep some information private by going to the settings in the Community App.

 

Why do we collect such information?

We collect and use information, including without limitation to:

  • Provide, maintain and improve the Service;

  • Provide and deliver the products and services you request, process payments and other transactions, and send you related information, including without limitation confirmations and invoices;

  • Send you technical notices, updates, security alerts and support and administrative messages;

  • Respond to your comments, questions and requests, and provide customer service;

  • Communicate with you about products, services, offers, promotions, rewards, and events offered by us and third parties, and provide news and information we think will be of interest to you;

  • Authenticate your identity and pre-populate forms;

  • Monitor and analyze data, trends, usage and activities in connection with the Service; measure the effectiveness of advertising, content, features and activities, and perform other data analytics;

  • Personalize and improve the Service and deliver and display targeted advertisements, content or features in the Service and on other sites or apps that match your profiles or interests; and

  • Carry out any other purpose for which the information was collected or as otherwise described in this Privacy Policy.
     

How do we store and secure your information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer services to you. Your information may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your information on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

When do we share your information?

We may share your information as follows or as otherwise described in this Privacy Policy:

  • With sponsors, vendors, consultants and other service providers, such as payment processors, who need access to such information to carry out work on our behalf;

  • In response to a request for information if we believe disclosure is in accordance with any applicable law such as to comply with a subpoena, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;

  • When necessary or appropriate to protect our rights, property and/or safety;

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company or upon liquidation; and

  • Otherwise with your consent or at your direction, including if we notify you through the Service that the information you provide will be shared in a particular manner and you provide such information, including with sponsors.
     

How do we communicate with you?

We may contact you promote our services or the services of our sponsors, regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Sharing on social media.

The Service may offer social sharing features and other integrated tools, including without limitation the Facebook "Like" button, which let you share actions you take in connection with the Service with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of information collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

 

Children Under 13.

This Service is not intended for use by children under 13 years of age. Parents/guardians: If you become aware that your child under 13 years of age has submitted information, please notify us at info@marketplacerisk.com so that we can take appropriate action, which may require verification of your identity and relationship to such child.

 

Links to 3rd Party Sites.
Our Site may contain third-party advertising and links to third-party websites. We are not responsible for the privacy practices or policies of these advertisers or websites. Please contact such advertisers or websites directly for more information about their privacy practices. We hereby expressly disclaim, and you hereby expressly release us from, any and all liability whatsoever for any controversies, claims, suits, injuries, harm, loss and/or damages, arising from and/or in any way related to third party advertisers and/or the use of links to third party websites that may appear on the Service, including without limitation such websites' availability, privacy policies, content, advertising, and/or products or other materials.

 

You have choices.

  • Account Information: You may update, correct of delete your information at any time by emailing us at info@marketplacerisk.com. We will respond to the above-mentioned requests within a reasonable timeframe.

  • Push Notifications: We may send you push notifications from time-to-time in order to update you about any services, events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.

  • Promotional Communications: You may opt out of receiving promotional emails or text messages from us by following the instructions in those emails or text messages or through your account settings. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

 

What information do we keep?
We reserve the right to retain the information we collect for a certain period of time in order to preserve the integrity of our database and for other business and/or legal purposes. You may request that we delete your information by emailing us at info@marketplacerisk.com, and we will comply with such request, subject to our right to retain such information as we deem necessary to comply with legal obligations, resolve disputes, provide important information to current and former users, enforce our agreements with you and other business needs. Any requests for user information retrieval or deletion will require verification of user's identity.

 

Your Rights And Choices Regarding Your Information.

Right to Know.

You have the right to know and see the information that we have collected about you over the last twelve months, including;

  • The categories of information we have collected about you;

  • The categories of sources from which the information has been collected about you;

  • The business or commercial purpose of collecting your information;

  • The categories of third parties with whom we have shared your information; and

  • The specific information we have collected about you.

 

Right to Delete.

You have the right to request that we delete your information and direct our service providers to do the same. There are a number of exceptions, that include, but are not limited to when the information is necessary for us or a third party to do any of the following;

  • Provide you a service;

  • Protect your security and prosecute those responsible for breaching it;

  • Comply with a legal obligation;

  • Resolve disputes;

  • Provide important information to current and former users;

  • Fix our system in case of a bug; and

  • Make other internal and lawful uses of information.

 

Exercising your Rights.

To request access to or deletion of your information, please email us at info@marketplacerisk.com. Please include your full name, email, and phone number, along with the reason for your request.

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Updated August 20, 2020

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