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VIRTUAL EVENTS -ON DEMAND

Multi-Accounting: The Hidden Gateway to Marketplace Fraud

November 6, 2024

Company & Presenters:

Multi-accounting is one of the biggest threats facing online marketplaces today.

The ability to leverage multiple accounts allows fraudsters to scale fraud schemes like promo abuse and refund/credit abuse without being permanently deterred, leading to big fraud losses and hampered growth.

Join us as we explore how bad actors use multiple accounts to game the system and discuss the dangers this behavior poses to platforms and marketplaces. Our experts will share their experiences in combating multi-accounting, outline the complexities of detecting this type of abuse, and reveal the best practices for platforms to prevent it.

This session will cover:
- The risks posed by fraudsters using multiple accounts to disrupt marketplaces
- The impact multi-accounting has on revenue, operations, and trust & safety
- The tactics fraudsters use to create and maintain multiple accounts
- How platforms can effectively shut down multi-accounting and enhance fraud prevention

Speakers:
- Faisal Ahmad Jafri, Head of Operations, Glovo
- Kyle Griffin, Enterprise Account Executive, Incognia
- Brian Hiebert, Senior Manager Global Fraud Operations, Just Eat Takeaway.com

Multi-Accounting: The Hidden Gateway to Marketplace Fraud

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